Efento / Support

Support

In this sections you can find instructions, documentation, example reports, certificates and procedures of solutions that you may be interested in.

If you have not found the answer to your question in the materials below, feel free to contact us through Efento help desk.

Efento Cloud

Efento Cloud – User manual (PDF)

Efento Cloud – Tutorial videos

Efento Cloud – API integration

Efento mobile application – User manual (PDF)

Efento Cloud – SLA

Efento Cloud – GxP compliance (PDF)

Efento Sensors

NB-IoT sensors – User manual (PDF)

NB-IoT sensors – Quick start manual (PDF)

NB-IoT sensors – Configuration with Efento Cloud

BLE sensors – User manual (PDF)

BLE sensors – Tutorial videos

Soil moisture sensor installation guide

Efento sensors- configuration possibilities (enclosures, probes, sensors)

Efento Gateway

Efento Gateway – User manual (PDF)

Efento Gateway – Configuration using web browser and MS Windows (PDF)

Tutorial videos

Bluetooth products

Declaration of conformity for Bluetooth Energy Sensors – CE

Declaration of conformity for Bluetooth Energy Sensors – REACH

Declaration of conformity for Bluetooth Energy Sensors – RoHS

Declaration of conformity for Efento Gateway – CE

Calibration certificate

NB-IoT/ LTE-M products

Declaration of conformity for NB-IoT Sensors – CE

Declaration of conformity for NB-IoT Sensors – REACH

Declaration of conformity for NB-IoT Sensors – RoHS

Calibration certificate

Others

Efento mobile application for Android

Efento Cloud – sample PDF report

Efento Cloud – sample CSV report

Efento NB-IoT sensors 2.0 – overview (PDF)

Efento Cloud – Presentation (PDF)

Newsletter (November)

Efento Cloud update.

The latest Efento Cloud update brought a bunch of new features including full support for 4-20 mA / 0-10 V sensors with conversion of the measurements to other physical values, information about signal quality for NB-IoT sensors and improved alert rules configuration.

NB-IoT sensors - FCC certification.

Efento NB-IoT sensors are now FCC certified and can be delivered and used in the USA. Please contact our sales team for more information.

New arrival! NB-IoT illuminance sensor.

We have recently launched an illuminance sensor with a measurement range of 0.01 lux to 83k lux. More information and technical specification available on the product site.

Archives monitoring - Spain.

Learn how Efento NB-IoT sensors are used to monitor environmental conditions in the Historical Archive of the Generalitat de Catalunya in order to preserve the historical documents for the future generations.

2023 IoT & Edge Developer Survey.

What do developers, architects and decision makers think about the IoT landscape in 2023? Check out the key findings from Eclipse Foundation’s annual IoT & Edge Developer Survey

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